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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Behlana Renu

July 9, 2025

5  out of  5
rating by Behlana Renu
"I had a great experience—their customer service is responsive, knowledgeable, and genuinely helpful. David Sanchez was a great help and answered all my questions."
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elizabeth sanchez

July 8, 2025

5  out of  5
rating by elizabeth sanchez
"David did an excellent job giving us our quote and explaining everything from life insurance, and car insurance to home insurance. I recommend State Farm as their policies have great value."
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Roger Castillo

July 8, 2025

5  out of  5
rating by Roger Castillo
"Megan was great at explaining everything. She has a great and bright personality. Highly recommend this office."
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FrozoneFadez

July 7, 2025

5  out of  5
rating by FrozoneFadez
"I highly recommend Megan Pham if you’re looking for someone trustworthy and knowledgeable to help with car insurance. She’s incredibly hardworking and determined always going above and beyond to make sure her clients are fully informed and protected. What really sets her apart is how clearly and patiently she explains why having the right insurance matters, breaking everything down in a way that actually makes sense. Megan genuinely cares about helping people make the best decisions for their needs, and it shows in every conversation. You couldn’t be in better hands!"
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Brayton Cavazos

July 3, 2025

5  out of  5
rating by Brayton Cavazos
"David Sanchez at Lupe Martinez State Farm was amazing! He gave me a great insurance quote and made the whole process quick and easy. Super friendly, helpful, and professional. Highly recommend!"
We responded:
"Thank you so much for your kind words! 😊 We're thrilled to hear that David made the insurance process quick, easy, and enjoyable for you. 🚀👍 Your recommendation means the world to us! 🌟 If you ever need anything else, we're here to help at Lupe Martinez State Farm! 🙌😊"
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Nevaeh Dureso

July 2, 2025

5  out of  5
rating by Nevaeh Dureso
"David Sanchez was a great help and explained everything really well!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that David Sanchez provided such helpful and clear support. We'll be sure to pass along your compliments to him. Your satisfaction means the world to us—looking forward to assisting you again soon! -The Lupe Martinez State Farm Insurance Agency 😊🎉"
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Devon Wallace

July 2, 2025

5  out of  5
rating by Devon Wallace
"I had the pleasure of working with Megan in a quote, she was very sweet, very attentive, & answered all the million questions I had. Kudos to you Megan, definitely becoming a long term customer here after the service she provided"
We responded:
"Thank you so much for your wonderful feedback! 🌟 We're so happy to hear Megan was sweet, attentive, and patiently answered all your questions! 🙋‍♀️💬 Kudos to Megan for providing amazing service! We're excited to have you as a long-term customer at Lupe Martinez State Farm! 🎉😊"
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johnny

July 2, 2025

5  out of  5
rating by johnny
"I've had a great experience working with Sinia. They were knowledgeable, patient, and helped me find the best coverage at a price I could afford. Everything was explained clearly, and the process was smooth from start to finish. Highly recommend!"
We responded:
"Thank you so much for the fantastic review! 🙌 We're thrilled to hear Sinia was knowledgeable, patient, and helped you find the perfect insurance coverage at a great price! 💡💰 It's awesome that everything was clear and smooth from start to finish. Highly appreciate your recommendation! 🌟😊"
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Silvia E. Morales

July 2, 2025

5  out of  5
rating by Silvia E. Morales
"I had a great experience working with Liz. She’s very helpful and knowledgeable and assisted me with my claim."
We responded:
"Thank you for sharing your experience! We're glad Liz was helpful and knowledgeable in assisting you with your claim. We appreciate your feedback and look forward to serving you at our Lupe Martinez State Farm Agency!"
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Kirby Rivera

July 1, 2025

5  out of  5
rating by Kirby Rivera
"Megan provided me with excellent service definitely recommend"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Megan provided you with excellent service. We appreciate your recommendation!"
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Spencer Vandagriff

June 22, 2025

1  out of  5
rating by Spencer Vandagriff
"Since taking over after Jordan Smith passed away I have never once been able to contact this firm and have never once received a follow up to emails sent and text messages sent regarding policy changes or questions I have regarding my policy. 2 months I've been paying on a vehicle I no longer own trying to get it removed from my policy. Not to mention they wouldn't even return my calls, emails, texts, or online inquiry about adding my new vehicle. I always have to call the after hours state farm number for any sort of support or questions. The fact that state farm forces you to use local agents when they are not helpful is beyond me. Hundreds of dollars wasted because of this firms lack of customer support absolutely terrible insurance agent. And guess who state farm says I have to talk to to get support you guessed it the same agent that won't return my calls, emails, or online inquiries. Thankfully state farm is able to switch agents over the phone. I hope you treat yourself to a nice dinner with the money you forced me to pay due to your disorganized agency and lack of care."
We responded:
"We sincerely apologize for the difficulties you've experienced and appreciate you bringing this to our attention. This is not the level of service we strive to provide. Please reach out to us directly at lupe@lupemartinez.com so we can work to resolve these issues as quickly as possible."
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Fey H

June 21, 2025

5  out of  5
rating by Fey H
"Liz was amazing. Very professional and courteous service. Highly recommend!"
We responded:
"Thank you so much for your kind words! 😊 We're thrilled to hear that Liz provided you with such outstanding service. 🌟 We'll be sure to pass along your compliments to her. Thank you from our Lupe Martinez State Farm Agency! 🙌✨"
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noevaldez_12

June 20, 2025

5  out of  5
rating by noevaldez_12
"David Sanchez was very helpful in informing me of the different coverages. Great customer service!"
We responded:
"Thank you for your kind words! We're happy to hear that David Sanchez provided you with helpful information about the different coverages. 🌟 Great customer service is our priority, and it's wonderful to know that David met your expectations. 😊 Thank you from our Lupe Martinez State Farm Agency"
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Isaac Funez

June 20, 2025

5  out of  5
rating by Isaac Funez
"This is an amazing team. David Sanchez helped my family and I out with getting quotes for auto insurance!"
We responded:
"Thank you for your wonderful feedback! We're so glad to hear that David Sanchez and our team were able to assist you and your family with your auto insurance quotes. 🚗💨 We strive to provide excellent service, and it’s great to know you had a positive experience. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support! 😊 Your Lupe Martinez State Farm Team "
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Jonathan Rodriguez

June 20, 2025

5  out of  5
rating by Jonathan Rodriguez
"Amazing customer service. David Sanchez was very kind and helpful!!!! he took his time explaining to me the coverages and any concerns I had."
We responded:
"We’re thrilled to hear that you had an amazing experience with David Sanchez. 🌟 It’s wonderful to know that he took the time to explain your coverages and address your concerns with kindness and care. We’re proud to have such dedicated team members! 😊 Thank you from our Lupe Martinez State Farm Agency🙏"
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Mrs. Quezada

June 20, 2025

5  out of  5
rating by Mrs. Quezada
"Mrs. Martinez and her team truly make it less stressful to find the best coverage. I greatly appreciate how she took the time to explain the options and breakdown what I really needed and what I could add on later, or avoid altogether! Having teens and young adults is not for the faint. THANK YOU SO MUCH FOR ALL YOU DO!"
We responded:
"Thank you for your wonderful review! We’re so glad to hear that Mrs. Martinez and her team were able to ease your stress while finding the best coverage. 💖 We believe in taking the time to explain all options clearly, and we’re glad that you found it helpful! Navigating coverage with teens and young adults can be challenging, so we’re here to support you every step of the way. We truly appreciate your kind words! 🙌😊 Your Lupe Martinez State Farm Team "
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Megan Pham

June 19, 2025

5  out of  5
rating by Megan Pham
"Perla provided me with such great service and educated me on the coverages I would have on my policy. Definitely recommend this office!"
We responded:
"Thank you so much for your glowing review! 🌟 We're delighted to hear that Perla was able to provide you with great service and educate you about your policy coverages. Your recommendation is greatly appreciated! Your Lupe Martinez State Farm Team"
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sinia macias

June 19, 2025

5  out of  5
rating by sinia macias
"Perla helped my family get life insurance, she was very thorough and helpful when picking a life insurance policy"
We responded:
"Thank you for your wonderful review! 🌟 We're so glad to hear that Perla was thorough and helpful in assisting your family with life insurance. Ensuring you have the right policy is so important, and we're happy to have been part of that process.😊 Thank you from our Lupe Martinez State Farm Agency"
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Alex Deleon

June 19, 2025

5  out of  5
rating by Alex Deleon
"I would highly recommend this office , Liz helped me with my quote"
We responded:
"Thank you for the fantastic review! 🌟 We're so glad to hear that Liz was able to help you with your quote. 😊 If you ever need assistance again, don’t hesitate to reach out. We're here for you! 💖 Your Lupe Martinez State Farm Team "
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Ana Neri

June 18, 2025

5  out of  5
rating by Ana Neri
"Love how they work with you, they make things easier for me"
We responded:
"Thank you so much for your kind words! 😊 We're happy to hear that our team has made things easier for you. Your satisfaction is our top priority! Thank you from our Lupe Martinez State Farm Agency"
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Cristal Perez

June 18, 2025

5  out of  5
rating by Cristal Perez
"Very nice staff, Victoria was very patient with my mom and I. We had multiple questions, and she answered all of them with no hesitation."
We responded:
"Thank you so much for your kind words! 🌟 We're delighted to hear that Victoria was able to assist you and your mom with patience and clarity. Your satisfaction is our top priority, any more questions in the future, don't hesitate to reach out. We appreciate your support! 😊👍 Your local LMSF Team"
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Mireya Sanchez

June 18, 2025

5  out of  5
rating by Mireya Sanchez
"Liz Rubio was able to assist me with the questions I had regarding my policy. She was able to provide me with the information I needed in a quick and professional matter. I highly recommend Lupe Martinez and her staff at State Farm."
We responded:
"Thank you so much for your wonderful review! 🌟 We're delighted to hear that Liz was able to assist you promptly and professionally with your policy questions. Your recommendation of Lupe and our team at State Farm means a lot to us! We’re here to help whenever you need assistance, and we look forward to serving you again in the future! 😊🚀 Your Lupe Martinez State Farm Team"
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Leslie R.

June 18, 2025

5  out of  5
rating by Leslie R.
"Very grateful for Ms.Liz who gave me all the information I was seeking !!"
We responded:
"Thank you so much for your wonderful review! 🌟 We are thrilled to hear that Ms. Liz was able to provide you with all the information you needed. 😊 We truly appreciate having you as a customer and are grateful for your support. 🙏💖 Your local LMSF Team"
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Delia Ponce

June 17, 2025

5  out of  5
rating by Delia Ponce
"Liz …Thank you for your help . Great customer service and pleasure to meet you ."
We responded:
"Thank you for your kind words! We're glad that Liz provided you with great customer service. We appreciate your feedback and are here to assist you whenever you need us."
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dayanna “gueritaa” valdez

June 10, 2025

5  out of  5
rating by dayanna “gueritaa” valdez
"Liz is amazing, she was able to help and accommodate to my needs."
We responded:
"Thank you for the wonderful 5-star review! 🌈 We're delighted to hear that Liz was able to assist you and accommodate your needs. 🙌 Your feedback truly inspires us! We can't wait to have the pleasure of serving you again soon! 🥳💼 Your local LMSF Team!"