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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cesar Barrera

February 27, 2026

5  out of  5
rating by Cesar Barrera
"Estuve en la oficina y victoria me atendió muy bien"
We responded:
"¡Gracias por tus amables palabras! Nos alegra saber que Victoria te brindó un servicio excelente durante tu visita. Agradecemos tus comentarios y esperamos poder ayudarte nuevamente en el futuro. - Lupe Martinez State Farm Family"
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Brittney Penny

February 18, 2026

5  out of  5
rating by Brittney Penny
"I came at the last minute (not purposefully) but I really wanted to try State Farm and I needed insurance asap. I came in and iveth was very welcoming even though they were closing. I felt bad, but she got me all set up and I left happy!! 😊 thank you, great location."
We responded:
"Hello Brittney, Thank you so much for your kind words! We're thrilled that Iveth was able to help you on such short notice and make you feel welcome. We're glad you left happy and appreciate you choosing State Farm. If you ever need anything else, don’t hesitate to reach out. Thanks again for your support! 😊 - Lupe Martinez State Farm Family"
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Alarek Santiago

February 2, 2026

5  out of  5
rating by Alarek Santiago
"Perla did an amazing job working with me to get an Auto + Home insurance bundle. She was very detailed and diligent in ensuring I got the best price for the coverage. Very thankful for her help."
We responded:
"Hi Alarek, thanks so much for taking the time to give us this awesome 5 star review! We agree Perla does an amazing job explaining Auto and home insurance coverages! She is truly an asset to our Lupe Martinez State Farm family. We look forward to serving you with all your insurance needs. "
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Austin Sammons

January 23, 2026

5  out of  5
rating by Austin Sammons
"Had a great experience with Perla! Highly impressed with Perla and the State Farm agency! Thank you so much for the help!!"
We responded:
"Hi Austin, thanks so much for taking the time to give us this great 5 star review! We agree Perla goes above and beyond to explain insurance protection to everyone. We appreciate you! - From Lupe Martinez State Farm Insurance Agency"
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Russel H

January 19, 2026

5  out of  5
rating by Russel H
"Amazing service!!"
We responded:
"Thank you so much, Russel! 🎉 We're absolutely thrilled to hear you had an AMAZING experience! 🙌 Your support means the world to us, and we can't wait to serve you again soon! 😊🔥 #Grateful #CustomerLove -Lupe Martinez State Farm Agency"
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Jorge Leija

January 13, 2026

5  out of  5
rating by Jorge Leija
"Andrea Martinez was very incredibly helpful. She took the time to clearly explain my billing and coverage questions and made everything easy to understand."
We responded:
"Hello Jorge, Thakns so much for taking the time to give us this outstanding review. We are very happy to hear Andrea Mtz was incredibly helpful explaining your insurance coverage. - From our Lupe Martinez State Farm Agency"
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melissa miranda

January 12, 2026

5  out of  5
rating by melissa miranda
"Liz Very helpful"
We responded:
"Thank you Melissa for this 5 star review! I’m glad you feel Liz is helpful in understanding your insurance! -Lupe Martinez State Farm Insurance "
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Katharine Inman

December 12, 2025

5  out of  5
rating by Katharine Inman
"Andrea is extremely helpful!"
We responded:
"Hi Katharine, Thank you so much for your kind words! 😊 Andrea is always happy to help, and we're thrilled to hear you had a great experience with our team. 🙌 We're always here to help when you need us. We truly appreciate you taking the time to share your feedback! ⭐ Thank you for choosing us for your insurance's needs!❤️ - Lupe Martinez State Farm Family "
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monica hernandez

December 9, 2025

5  out of  5
rating by monica hernandez
"Good customer service they helped in the best way. I do recommend👍🏼 Liz and the team!"
We responded:
"Hi Monica 😊Thank you for your kind words and for recommending us! We're delighted to hear that you had a positive experience with our customer service. Providing the best assistance is our top priority, and we're glad we could help. If you ever need anything in the future, please don't hesitate to reach out. We appreciate your support!- the Lupe Martinez State Farm team"
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Viccy S

December 9, 2025

5  out of  5
rating by Viccy S
"Liz helped me with all of my questions and went above and beyond with my needs. I definitely recommend this company."
We responded:
"Hi Viccy! 😊 Wow, thank you so much for your amazing review! 🌟 We're absolutely thrilled that Liz could help answer all your insurance questions and go above and beyond for you. 🙌 Your recommendation truly made our day! 🎉 We can't wait to assist you again whenever you need us. Thanks again for choosing us! 💙- The Lupe Martinez State Farm Family"
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jeni hernandez

December 9, 2025

5  out of  5
rating by jeni hernandez
"Liz Rubio with Lupe Martinez was super helpful very nice and very fast helping me"
We responded:
"Hi Jeni! 😊 Thank you so much for your kind words! 🙏 We’re delighted to hear that Liz Rubio provided you with helpful, friendly, and super fast service. ⚡️💼 Your feedback means a lot to us! 💙 Please don’t hesitate to reach out if you need any assistance with your insurance needs. We’re here to help! 🤗-The Lupe Martinez State Farm Family "
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ala cordero

December 9, 2025

5  out of  5
rating by ala cordero
"Liz assisted me with my retirement and life insurance policy she has great customer service and is extremely knowledgeable. I highly recommend her and the Lupe Martinez State Farm team!"
We responded:
"Hi Ala! 😊✨ Thank you so much for your wonderful review! 🌟 We’re thrilled to hear that Liz provided you with excellent customer service and expert assistance with your retirement and life insurance policy. 💼🛡️ Your recommendation means the world to us! 🙌💙 If you ever need any further help, the Lupe Martinez State Farm team is always here for you. 🤝😊-The Lupe Martinez State Farm "
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Humberto de la Pena

November 13, 2025

5  out of  5
rating by Humberto de la Pena
"The service and professional attributes at this office was. Spectacular. You are treated as one of the family."
We responded:
"Thank you so much, Humberto! 😊 We’re thrilled to hear you experienced excellent service and professionalism at our office. Treating you like family is what we’re all about! Your kind words inspire us to keep providing dedicated support and outstanding care. We’re excited to continue serving you and your insurance needs with the same spectacular commitment. Don’t hesitate to reach out anytime! 🙌🏡 -Your State Farm Agent Lupe Martinez "
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Priscilla Barrera

November 3, 2025

5  out of  5
rating by Priscilla Barrera
"Great experience! Perla was so great and such a help. She explained every detail thoroughly and left me confident with what im signing. Definitely will be recommending this office to my friends and family."
We responded:
"Priscilla, WOW!!!🤩 Thank you SO much for your fantastic review! We are absolutely over the moon to hear that Perla was such a huge help and made everything crystal clear for you! It’s amazing to know you felt confident and comfortable every step of the way! We are SUPER excited that you’ll be recommending our office to your friends and family—that truly means the world to us!!!💖 If you ever need anything at all or have any questions, don’t hesitate to reach out. We’re always here and ready to help with a big smile! 😊 Thanks again for choosing us and sharing your wonderful experience! YOU ROCK! - The Lupe Martinez State Farm💗📞"
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Reg Hernandez

October 31, 2025

5  out of  5
rating by Reg Hernandez
"Liz Rubio with Lupe Martinez State Farm in Willis was a super help to me on the telephone last week. My regular agent was out of town & I needed some direction as I was having a new roof installed. Liz was very informed & directed me to contact the Austin Office & the individual Claims Adjuster for my claim. Liz was very professional while we spoke on the telephone last & encouraged me to call back if I needed any further help. Lupe Martinez should be proud that her staff is so well informed & helpful to all callers to her agency. Thank you, Liz!"
We responded:
"Hi Reg! 😊 Thank you SO much for sharing your amazing experience with Liz Rubio and our team in Willis! 🌟 We're thrilled to hear that Liz was super helpful, professional, and guided you perfectly while your regular agent was out. 🙌 I'm so proud to have such a knowledgeable and friendly team! 💪✨ Your kind words truly made our day! If you ever need anything else, don’t hesitate to reach out. We're here for you! 😊👍- - The Lupe Martinez State Farm💗"
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Raul Rosendo

October 31, 2025

5  out of  5
rating by Raul Rosendo
"Liz was a great help & answered all mu needed questions!"
We responded:
"Hi Raul! 🎉 Thank you so much for your awesome feedback! Liz is thrilled to hear she could help and answer all your questions. We're so glad you had a great experience! If you ever need anything else, don’t hesitate to reach out. We’re here for you! 🙌😊🚀- The Lupe Martinez State Farm"
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carolina

October 30, 2025

5  out of  5
rating by carolina
"Liz helped me out so much!! She was very patient and thorough when explaining my policy ,and made sure I left with no questions:)"
We responded:
"Hi Carolina, we’re so happy to hear Liz made such a positive impact! 🌟 Her patience and attention to detail truly shine through when helping clients like you. Knowing you left with all your questions answered means the world to us. If anything else comes up, we’re just a message away! 🙌😊- The Lupe Martinez State Farm💗 "
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Lisette Mata

October 30, 2025

5  out of  5
rating by Lisette Mata
"Liz was super helpful, informative and was able to answer all of my questions. Highly recommend!"
We responded:
"Thank you so much for your kind words! 😊 Liz is amazing and we're glad she could help you out. If you ever have more questions, feel free to reach out! 👍🌟- The Lupe Martinez State Farm💗 "
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Allen Rutherford

October 27, 2025

5  out of  5
rating by Allen Rutherford
"Liz was very helpful and professional. Very quick and organized helped me get in and out quickly"
We responded:
"Hi Allen, Thank you so much for your kind words! 😊 We're thrilled to hear that Liz was helpful, professional, and efficient in getting you taken care of quickly. We appreciate your feedback and look forward to assisting you again in the future! - The Lupe Martinez State Farm Family 💗"
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ME

October 10, 2025

5  out of  5
rating by ME
"Great service! Vicky helped me out with my claim information:)"
We responded:
"Thank you SO much for your amazing feedback! 🌟🎉 I'm thrilled to hear that Vicky provided you with such fantastic help on your claim! 🙌😊 We’re here to make everything as smooth and easy as possible for you. If you ever need anything else, don’t hesitate to reach out! 🚀💙 #TeamVicky #HappyToHelp- The Lupe Martinez State Farm Family "
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Anthony Lobato

October 10, 2025

5  out of  5
rating by Anthony Lobato
"Liz assisted me with my policy and explaining coverage just to me. She did a really great Job at explaining the coverages and my questions regarding my life policy."
We responded:
"Thank you so much for your kind words, Anthony! 😊 We're delighted to hear that Liz was able to clearly explain your policy and coverage details. She’s fantastic at making sure all your questions are answered. If you ever need any more assistance, feel free to reach out anytime! We're here to help! 🙌✨- The Lupe Martinez State Farm Family"
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Anthony Lobato

October 10, 2025

5  out of  5
rating by Anthony Lobato
"Liz🚙 provided me with great customer service. She’s very knowledgeable and explained all the coverages on my policy.."
We responded:
"Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that Liz provided you with excellent service and clear explanations. She truly cares about making sure you understand your coverage. If you ever have any more questions or need assistance, don’t hesitate to reach out! 🚗💙- The Lupe Martinez State Farm Family "
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Tracy Forbus

October 7, 2025

5  out of  5
rating by Tracy Forbus
"Office is great! Victoria helped me out a lot 😄"
We responded:
"That’s wonderful to hear! Victoria is truly exceptional, and I’m glad she was able to assist you so effectively. It’s great to know the office provided the support you needed! 😊👍✨ If you ever need anything else, we're here to help! 🙌🌟- The Lupe Martinez State Farm Family"
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Elena Ayala

September 25, 2025

5  out of  5
rating by Elena Ayala
"I had a great experience with Liz. She explained everything to me, she was knowledgeable and patient. I highly recommend her."
We responded:
"Thank you so much, Elena! 😊 We're thrilled to hear that Liz provided you with such knowledgeable and patient support. Your recommendation means a lot to us! If you ever need anything else, we're here to help! 🙌🌟- The Lupe Martinez State Farm Family"
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Crystal R

August 15, 2025

5  out of  5
rating by Crystal R
"Liz Rubio was very helpful and kind! She is very efficient and shows that she cares about what she does. Highly recommend seeing her!"
We responded:
"Wow, thank you so much for sharing your experience! 🤩 We’re thrilled to hear that Liz Rubio was so helpful, kind, and efficient. She truly goes above and beyond for our customers and it’s wonderful to see her recognized! 🙌 We highly appreciate your recommendation and will be sure to pass along your kind words to Liz. Thanks again for making our day! 💙 #TeamLiz - -- Lupe Martinez State Farm Family 💗 "