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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Humberto de la Pena

Humberto de la Pena

November 13, 2025

5  out of  5
rating by Humberto de la Pena
"The service and professional attributes at this office was. Spectacular. You are treated as one of the family."
We responded:
"Thank you so much, Humberto! 😊 We’re thrilled to hear you experienced excellent service and professionalism at our office. Treating you like family is what we’re all about! Your kind words inspire us to keep providing dedicated support and outstanding care. We’re excited to continue serving you and your insurance needs with the same spectacular commitment. Don’t hesitate to reach out anytime! 🙌🏡 -Your State Farm Agent Lupe Martinez "
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Geilys Manso

November 8, 2025

5  out of  5
rating by Geilys Manso
"Muchas gracias a la señorita Perla por su ayuda el día de hoy con nuestro seguro de inquilino.Bendiciones!"
We responded:
"¡Hola Geilys! Muchas gracias por tomarte el tiempo de dejarnos tu reseña y por tus amables palabras sobre la ayuda de la señorita Perla. 😊 Nos alegra mucho saber que tuviste una excelente experiencia . ¡Tus bendiciones y apoyo significan mucho para nosotros! Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte! ¡Que tengas un día maravilloso! 🌟🙏 - The Lupe Martinez State Farm💗"
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Priscilla Barrera

November 3, 2025

5  out of  5
rating by Priscilla Barrera
"Great experience! Perla was so great and such a help. She explained every detail thoroughly and left me confident with what im signing. Definitely will be recommending this office to my friends and family."
We responded:
"Priscilla, WOW!!!🤩 Thank you SO much for your fantastic review! We are absolutely over the moon to hear that Perla was such a huge help and made everything crystal clear for you! It’s amazing to know you felt confident and comfortable every step of the way! We are SUPER excited that you’ll be recommending our office to your friends and family—that truly means the world to us!!!💖 If you ever need anything at all or have any questions, don’t hesitate to reach out. We’re always here and ready to help with a big smile! 😊 Thanks again for choosing us and sharing your wonderful experience! YOU ROCK! - The Lupe Martinez State Farm💗📞"
Profile photo of Reg Hernandez

Reg Hernandez

October 31, 2025

5  out of  5
rating by Reg Hernandez
"Liz Rubio with Lupe Martinez State Farm in Willis was a super help to me on the telephone last week. My regular agent was out of town & I needed some direction as I was having a new roof installed. Liz was very informed & directed me to contact the Austin Office & the individual Claims Adjuster for my claim. Liz was very professional while we spoke on the telephone last & encouraged me to call back if I needed any further help. Lupe Martinez should be proud that her staff is so well informed & helpful to all callers to her agency. Thank you, Liz!"
We responded:
"Hi Reg! 😊 Thank you SO much for sharing your amazing experience with Liz Rubio and our team in Willis! 🌟 We're thrilled to hear that Liz was super helpful, professional, and guided you perfectly while your regular agent was out. 🙌 I'm so proud to have such a knowledgeable and friendly team! 💪✨ Your kind words truly made our day! If you ever need anything else, don’t hesitate to reach out. We're here for you! 😊👍- - The Lupe Martinez State Farm💗"
Profile photo of Raul Rosendo

Raul Rosendo

October 31, 2025

5  out of  5
rating by Raul Rosendo
"Liz was a great help & answered all mu needed questions!"
We responded:
"Hi Raul! 🎉 Thank you so much for your awesome feedback! Liz is thrilled to hear she could help and answer all your questions. We're so glad you had a great experience! If you ever need anything else, don’t hesitate to reach out. We’re here for you! 🙌😊🚀- The Lupe Martinez State Farm"
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carolina

October 30, 2025

5  out of  5
rating by carolina
"Liz helped me out so much!! She was very patient and thorough when explaining my policy ,and made sure I left with no questions:)"
We responded:
"Hi Carolina, we’re so happy to hear Liz made such a positive impact! 🌟 Her patience and attention to detail truly shine through when helping clients like you. Knowing you left with all your questions answered means the world to us. If anything else comes up, we’re just a message away! 🙌😊- The Lupe Martinez State Farm💗 "
Profile photo of Lisette Mata

Lisette Mata

October 30, 2025

5  out of  5
rating by Lisette Mata
"Liz was super helpful, informative and was able to answer all of my questions. Highly recommend!"
We responded:
"Thank you so much for your kind words! 😊 Liz is amazing and we're glad she could help you out. If you ever have more questions, feel free to reach out! 👍🌟- The Lupe Martinez State Farm💗 "
Profile photo of Allen Rutherford

Allen Rutherford

October 27, 2025

5  out of  5
rating by Allen Rutherford
"Liz was very helpful and professional. Very quick and organized helped me get in and out quickly"
We responded:
"Hi Allen, Thank you so much for your kind words! 😊 We're thrilled to hear that Liz was helpful, professional, and efficient in getting you taken care of quickly. We appreciate your feedback and look forward to assisting you again in the future! - The Lupe Martinez State Farm Family 💗"
Profile photo of Macy Garner

Macy Garner

October 27, 2025

5  out of  5
rating by Macy Garner
"Liz is great!"
We responded:
"Hi Macy! 🎉 Thank you so much for your awesome feedback! 😊 Liz is thrilled to hear you think she’s great! We’re so happy to have been able to provide you with excellent service. 🌟 If you ever need anything else, don’t hesitate to reach out — we’re here to help! 🙌💙Thanks again for your kind words! 🙏✨- The Lupe Martinez State Farm Family 💗 "
Profile photo of Yvonne Karlin

Yvonne Karlin

October 23, 2025

5  out of  5
rating by Yvonne Karlin
"Andrea Very helpful and friendly"
We responded:
"Thank you so much, Yvonne! 😊 We’re glad to hear you found our service very helpful and friendly. Your feedback means a lot to us! If you ever need any assistance, please don’t hesitate to reach out. We're here to help! 🙌✨- The Lupe Martinez State Farm Family 💗"
Profile photo of ME

ME

October 10, 2025

5  out of  5
rating by ME
"Great service! Vicky helped me out with my claim information:)"
We responded:
"Thank you SO much for your amazing feedback! 🌟🎉 I'm thrilled to hear that Vicky provided you with such fantastic help on your claim! 🙌😊 We’re here to make everything as smooth and easy as possible for you. If you ever need anything else, don’t hesitate to reach out! 🚀💙 #TeamVicky #HappyToHelp- The Lupe Martinez State Farm Family "
Profile photo of Anthony Lobato

Anthony Lobato

October 10, 2025

5  out of  5
rating by Anthony Lobato
"Liz assisted me with my policy and explaining coverage just to me. She did a really great Job at explaining the coverages and my questions regarding my life policy."
We responded:
"Thank you so much for your kind words, Anthony! 😊 We're delighted to hear that Liz was able to clearly explain your policy and coverage details. She’s fantastic at making sure all your questions are answered. If you ever need any more assistance, feel free to reach out anytime! We're here to help! 🙌✨- The Lupe Martinez State Farm Family"
Profile photo of Anthony Lobato

Anthony Lobato

October 10, 2025

5  out of  5
rating by Anthony Lobato
"Liz🚙 provided me with great customer service. She’s very knowledgeable and explained all the coverages on my policy.."
We responded:
"Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that Liz provided you with excellent service and clear explanations. She truly cares about making sure you understand your coverage. If you ever have any more questions or need assistance, don’t hesitate to reach out! 🚗💙- The Lupe Martinez State Farm Family "
Profile photo of TheFambam G

TheFambam G

October 8, 2025

5  out of  5
rating by TheFambam G
"Liz Rubio is amazing You want a good price , you make sure you talk to her"
We responded:
"Thank you so much for your kind words! 🌟 We're thrilled to hear that Liz provided you with excellent service and great pricing. 💼💰 We'll be sure to pass along your compliments to her! 😊 If you need any further assistance, don't hesitate to reach out. 🙌✨- The Lupe Martinez State Farm Family"
Profile photo of Tracy Forbus

Tracy Forbus

October 7, 2025

5  out of  5
rating by Tracy Forbus
"Office is great! Victoria helped me out a lot 😄"
We responded:
"That’s wonderful to hear! Victoria is truly exceptional, and I’m glad she was able to assist you so effectively. It’s great to know the office provided the support you needed! 😊👍✨ If you ever need anything else, we're here to help! 🙌🌟- The Lupe Martinez State Farm Family"
Profile photo of Elena Ayala

Elena Ayala

September 25, 2025

5  out of  5
rating by Elena Ayala
"I had a great experience with Liz. She explained everything to me, she was knowledgeable and patient. I highly recommend her."
We responded:
"Thank you so much, Elena! 😊 We're thrilled to hear that Liz provided you with such knowledgeable and patient support. Your recommendation means a lot to us! If you ever need anything else, we're here to help! 🙌🌟- The Lupe Martinez State Farm Family"
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Hallie B

September 12, 2025

5  out of  5
rating by Hallie B
"Andrea is great. Came in to get insurance for my car and they set me up well, friendly and professional- and explained everything with patience."
We responded:
"Thank you so much, Hallie!💖 We're delighted to hear that Andrea provided you with friendly and professional service and made everything clear and easy to understand. We’re here anytime you need us—drive safe! 🚗😊- The Lupe Martinez State Farm Family"
Profile photo of Mahana Bokor

Mahana Bokor

September 5, 2025

5  out of  5
rating by Mahana Bokor
"Andrea helped me with my full coverage car insurance"
We responded:
"That's fantastic to hear! 🎉 Andrea is amazing at helping with full coverage car insurance 🚗💼. We're so glad she could assist you and make the process smooth 😊. If you have any more questions or need further help, don't hesitate to reach out! 📞👍- The Lupe Martinez State Farm Family"
Profile photo of Crystal R

Crystal R

August 15, 2025

5  out of  5
rating by Crystal R
"Liz Rubio was very helpful and kind! She is very efficient and shows that she cares about what she does. Highly recommend seeing her!"
We responded:
"Wow, thank you so much for sharing your experience! 🤩 We’re thrilled to hear that Liz Rubio was so helpful, kind, and efficient. She truly goes above and beyond for our customers and it’s wonderful to see her recognized! 🙌 We highly appreciate your recommendation and will be sure to pass along your kind words to Liz. Thanks again for making our day! 💙 #TeamLiz - -- Lupe Martinez State Farm Family 💗 "
Profile photo of Makaila Heath

Makaila Heath

August 11, 2025

5  out of  5
rating by Makaila Heath
"I had a very wonderful experience with David! He was extremely helpful with getting me a reasonably priced quote. He had all the answers to my questions and it was an all around good experience!"
We responded:
"Makaila, thank you so much for your wonderful review! 🎉 We’re absolutely thrilled to hear that you had such a great experience with David. 😊 Your kind words mean a lot to our team, and we’re so glad we could help you find a reasonably priced quote. If you ever need anything else or have more questions, we’re always here for you. ✨-- Lupe Martinez State Farm Family 💗 #ThankYou #HappyCustomer #GreatService #InsuranceMadeEasy"
Profile photo of Kaleb Saez

Kaleb Saez

August 10, 2025

5  out of  5
rating by Kaleb Saez
"David Sanchez is the best! Super helpful, easy to talk to, and actually cares about getting you the right coverage. Highly recommend!"
We responded:
"Thank you so much for your amazing feedback! 🎉 We’re thrilled to hear that David Sanchez was able to help you and make the process so easy. We truly appreciate your recommendation and are so glad you felt cared for and supported! 😊 If you ever need anything else, we’re always here for you. Thanks again for sharing your experience!- The Lupe Martinez State Farm "
Profile photo of Roberto Procopio

Roberto Procopio

August 9, 2025

5  out of  5
rating by Roberto Procopio
"David explained coverages really well in a way I understood. He made it super easy. Awesome guy!"
We responded:
"Wow, thank you so much for your awesome feedback! 🙌 We're thrilled to hear that David was able to explain coverages in a clear and easy way—he really is fantastic! 😊 We're so glad your experience was smooth and helpful. If you ever have more questions or need anything else, we're always here for you. Thanks again for sharing! 🚀- The Lupe Martinez State Farm Family"
Profile photo of Zachary Raabe

Zachary Raabe

August 8, 2025

5  out of  5
rating by Zachary Raabe
"David was very helpful when covering everything and helped me understand so much!! Also LOVED the office as well!"
We responded:
"Thank you so much for your wonderful feedback! 🎉 We're so happy to hear that David was super helpful and made everything easy to understand. And we LOVE that you enjoyed our office too! 😊 Your kind words mean a lot to us. #TeamDavid #HappyCustomers #LoveOurOffice If you ever need anything else, we're always here for you. Thanks again for sharing your experience! 🙌- Lupe Martinez State Farm Family "
Profile photo of Vivian Rodriguez

Vivian Rodriguez

August 6, 2025

5  out of  5
rating by Vivian Rodriguez
"Very good Liz help and she did a good job"
We responded:
"Thank you for your kind words! 😊 We're delighted to hear that Liz provided excellent assistance and did a great job. 🌟 Your feedback means a lot to us! - The Lupe Martinez State Farm Family"
Profile photo of Christian Zavala

Christian Zavala

August 4, 2025

5  out of  5
rating by Christian Zavala
"Me atendió la agente Liz y estoy muy agradecida por su atención y ayuda 🙏🤎🤎🤎"
We responded:
"¡Muchas gracias por su comentario! Nos alegra saber que Liz pudo ayudarle y brindarle una buena atención. Apreciamos su confianza y estamos aquí para lo que necesite. ¡Gracias por elegirnos! 🙏🤎- - El Equipo de Seguros de Lupe Martinez! #LupeMartinezInsurance"